What's the difference between Orders and Draft orders?

Draft orders are saved orders that have not been submitted yet. This means you can still edit your draft order and submit it for processing at a later time. Draft orders can be viewed, edited, submitted or deleted at any time by going to the Orders tab and selecting Draft orders.

For instructions on how to create a draft order, please refer to this FAQ link - How do I create a draft order?

Orders are orders that have been submitted for processing. Unlike draft orders, amendment or cancellation of orders that have already been submitted can only be made via Customer Service. This is to prevent conflicts on product and transport availability. 

To submit an order, please click here for instructions - How do I place an order?

To search for orders that have been submitted, please click on this FAQ link - How do I search for orders?


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